Stay Living at Home
with Live-in Carers

Answers to Frequently Asked Questions

Here are our answers to a number of questions we get asked about our care services and general questions relating to live-in care.

Our cheapest live-in care service for an individual in Hertfordshire, starts from £695 per week, but increases with the level of care required. The cost of our live-in care service depends completely on the needs of the elderly person requiring care, which is why we suggest you book a convenient time for us to come and visit your loved one for a free chat to find out about their care needs. If you are not sure how to pay for the cost of care, do look at the answer to the question on this page “Where can I find out more about how to fund long term care? ”

You need to provide a live-in carer with their own bedroom, including a bed and bed linen, somewhere to put their own clothes (e.g. a wardrobe and perhaps a chest of drawers). You will also need to provide food for the live-in carer or give the carer a small allowance each week to buy food.

To find out more about how to fund long-term care,  click on the link to a website set up by the government.

The value of your home and savings can affect how much you have to pay towards the cost of your care. To find out more about the criteria for local authority funding of care, click on the link.

To find out more about the benefits that someone needing care can claim, click on the link.

A live-in-carer will assist the client with all their personal hygiene/personal care needs that they require assistance with including:

  • Washing and bathing.
  • Getting ready for bed and getting out of bed.
  • Getting dressed.
  • Continence care.

A live-in-carer will assist the client with their needs during the night, including their continence needs, if required.

Our live-in care service includes an escort service, so our live-in-carers will escort the elderly person whenever they need to attend appointments outside of  the home to attend appointments (e.g. dental appointments and hospital appointments) and also to attend social appointments, to make visits and to go on walks, as well. 

Our live-in care service includes carrying out household tasks, so our live-in-carers will take care of non-medical care needs, including:

  • Maintaining a safe environment and treating the elderly person with respect and dignity.
  • Preparing meals and making sure the elderly person is well hydrated.
  • Washing clothes and doing light housework.
  • Shopping for items on a list provided by the elderly person or relative.

A live-in carer will assist with medication, as prescribed.

A live-in carer will provide companionship to the client, including chatting throughout the day and reading to the client and watching TV with the client, as required.  This is referred to as “Companionship care”.

Our carers are DBS-checked to vouch for their honesty.  If, and only if, you request the live-in carer to withdraw money from a specific bank account (e.g. to do the weekly shopping) the carer will do this and provide receipts for what they have spent, as part of our live-in care services.

Click here to find out how to contact  Compassion Care Agency.

If your loved is no longer able to manage their affairs effectively and you find yourself doing more and more to help them, then it can make things much easier if you formalise the arrangements by setting up Lasting Power of Attorney, so that you can act on their behalf and then third parties, such as banks utility companies and medical staff, are allowed to disclose private information to you.

Click here to find out more about Lasting Power of Attorney.

The value of your home and savings can affect how much you have to pay towards the cost of your care. Your home and your savings are sometimes referred to as assets.  If you give away property or savings then a local authority (a local council) will question why and may conclude that you gave the assets away deliberately to reduce how much you would need to pay towards the cost of your care.  Local authorities call this “deprivation of assets” and if they believe someone has deliberately “deprived themselves of assets” to avoid paying care fees or to reduce the cost of care, then they will assess the person as if they still had the assets.

Age UK have produced a useful booklet called “factsheet 40 Deprivations of Assets in Social Care” which explains about deprivation of assets. Click here to find out more about deprivation of assets.

To find out more or to arrange care, call us now on

01727 400 246

Seven days a week
8am to 10.30pm

Ask Us a Question

To email us some questions or to arrange a time for our registered nurse to visit you and chat through your options, fill in the form below and one of our expert care advisers will be in touch within 24 hours.

If you want to arrange a visit, then do let us know the best time to phone you to confirm a time with you.

Or if you’d prefer to speak to one of our expert care advisers, call us now on 01727 400 246 and we can talk you through your options.

You can call us seven days a week.